Ashwin Shukla
Backend Engineer (3 yrs) - systems design, database optimization, CRM maintenance & improvement in Node JS. Diving into microservices & serverless while staying committed to excellence.
Dedicated & proactive Backend Engineer with 3 years of experience in backend development & CRM platform backend improvement & maintenance with Node JS. Adept at designing scalable systems, optimizing database performance, & automating workflows. Known for strong problem-solving skills, collaborative nature, & commitment to engineering excellence. Seeking a challenging role to leverage my skills and contribute to innovative projects, exploring the microservice & serverless landscape.
Strengths and Expertise
Programming Languages: JavaScript, Typescript & Golang
Frameworks and Technologies: Node JS, Express JS, Hono JS, Mongoose ODM, Prisma ORM, Jest, Vitest, Zod, Valibot, EJS & ETA (Template Engines), Docker
Databases: PostgreSQL, MongoDB & Redis
Automation: Cron Jobs & Workflow Automation
SEO: Backlinks, Breadcrumbs & Dynamic Link Management
Other: Tally Integration, WATI Webhooks & Chatbots (Brevo & Freshchat)
Professional Experience
Qdesq Realtech Pvt. Ltd.
Expertly designed and implemented a variety of backend systems in Node JS with Express, leading to substantial improvements in operational efficiency and team coordination. These systems included automation of routine processes, integration of third-party libraries and APIs, optimization and improvement of existing workflows, for more streamlined operations and better resource management.
Accomplishments:
Employee Availability System:
Designed and implemented a daily employee availability check via WhatsApp, resulting in a 70% improvement in team coordination and operational efficiency.
Integrated WATI webhooks and chatbots to update the CRM with employee responses, streamlining data entry and reducing manual effort by 50%.
Lead Assignment Automation:
Developed an automated lead assignment system based on multiple criteria, improving lead distribution efficiency by 80%.
Implemented performance-based lead assignment and load balancing, ensuring fair distribution and preventing overloading of Key Account Managers.
Option Sharing Automation:
Automated option sharing for venues using APIs and WATI chatbots, increasing booking efficiency and reducing operational costs by 25%.
Improved error handling mechanisms and optimized Google API usage, resulting in a 30% reduction in costs.
Tally Integration:
Designed and developed seamless CRM integration with Tally software, improving financial data accuracy and reducing reconciliation time by 80%.
Maintained a clean code base and wrote comprehensive API tests with Jest, enhancing code reliability and significantly reducing bugs.
Invoice Cancellation Automation:
Automated the process of notifying the government portal upon invoice cancellation, ensuring compliance, reducing manual errors and keeping the stakeholders involved in the process.
Convivial Tech Hub
Developed and enhanced CRM platforms for MSM enterprises, focusing on database design, feature development, and performance optimization.
Accomplishments:
Created and maintained CRM platforms, enabling efficient management for MSM enterprises.
Designed and implemented SQL schema for PostgreSQL databases, ensuring robust and scalable data structures.
Collaborated with the Project Lead on developing new features and making continuous improvements, enhancing the platform's functionality.
Conducted thorough unit and integration tests using Postman and Insomnia, ensuring high-quality software delivery.
Attended client meetings to gather project specifications and provided detailed weekly progress reports, ensuring alignment with client expectations.
Identified and resolved bottlenecks in production systems, significantly improving performance and user experience.
Education
Raj Kumar Goel Institute of Technology
Bachelor of Technology in Information Technology (2016-2021)
Contact me
Email: ashwin72shukla@gmail.com
Mobile: 91-7042720115